Our customers have been able to, for example, accelerate complaint handling. Processing time has decreased by 10%.
The logistics center's intelligent package solution significantly speeds up afterwards done sort out work per single package. By entering the package barcode information into the WYS package solution system, the system will automatically retrieve all video recordings and situational snapshots of that package. By pressing one key the needed snapshot is transferred to the complaint system, for example. Package search can be done anywhere and based on the user rights. The WYS solution combines different logistics centers into a single entity, so a person does not even have to know where the package is handled.
- Increase productivity
- Reduce customer service response times
- More security for the terminal
- Reduce administration costs
- Easy to manage
- Versatile reports and statics including video and snapshots
- One or more logistic centers in the same solution